GENERAL CONDITIONS OF USE
Applicable from June 1, 2022
The official online store "dacia-eshop.com", owned by RENAULT GROUP ("DACIA"), is operated by the company Xcellence SASU ("XCELLENCE").
These General Terms of Use (the "GTU") are intended to define the conditions under which users (the "Users") are authorized to access and use the services of the online store (the "Site"). The GTU are in no way intended to govern any commercial relationship between XCELLENCE and the User. When you access, browse and/or use the Site, the User unconditionally accepts these GTU. XCELLENCE reserves the right to modify the GTU at any time and without prior notice, by publishing a new version on the Site.
I. LEGAL NOTICES
The Site is published and operated by the company XCELLENCE SASU: XCELLENCE SAS
Simplified joint stock company with capital of 20,000 Euros
65 RUE CLAUDE BERNARD
77550 MOISSY-CRAMAYEL
RCS Melun B 535 162 663
VAT FR67535162663
Tel.: 06 66 95 82 07
The publication director is Guillaume Frugier - XCELLENCE SASU
The Site is hosted by: Infomaniak
Rue Eugène-Marziano 25, 1227 Les Acacias, Switzerland
www.infomaniak.com
II. AVAILABILITY AND ACCESS TO THE SITE
The Site is in principle accessible 24/7, except for interruptions, scheduled or not, for maintenance needs or force majeure. XCELLENCE strives to ensure, to the best of its ability, the accuracy and updating of the information published on the Site, which it reserves the right to correct, at any time and without notice. However, XCELLENCE declines all responsibility for any interruption, occurrence of bugs, inaccuracies or omissions relating to information available on the Site, damage resulting from fraudulent intrusion by a third party leading to a modification of the information made available on the Site, and more generally for any direct or indirect damage. XCELLENCE may, at any time, limit or suspend, temporarily or not, access to the Site to a User in the event of a violation on their part of the T&Cs, without prejudice to any other rights in favor of XCELLENCE. In the event of permanent interruption, the User undertakes to destroy without delay any copy of the Site and/or its content.
III. CREATING AN ACCOUNT
In order to place an order, the User must create a customer account (the "Account") using an online form provided for this purpose. On this occasion, the information transmitted by the User must be accurate, complete and up-to-date. The User undertakes not to create an account whose identifiers are clearly or potentially offensive and/or controversial and/or denigrating and/or contrary to public order or morality and/or likely to cause controversy. The User is free to modify and/or update the personal data that he/she initially provided. Once the creation of the Account is confirmed, it is valid for an indefinite period. The User may request its deletion at any time without any particular reason by simply notifying the address customer-service@dacia-eshop.com. Conversely, XCELLENCE may deactivate the account in the event of inactivity of the account and/or in the event of the User's breach(es) of the T&Cs.
IV. HYPERTEXT LINKS
The Site may include links to other websites or other internet sources. To the extent that XCELLENCE cannot control these sites and external sources, XCELLENCE cannot be held responsible for the provision of these sites and external sources, and cannot bear any responsibility for their content. Consequently, the connection to external sites and sources is at the User's own risk. XCELLENCE is not responsible for hypertext links pointing to the Site and prohibits any person from setting up such a link without its express prior authorization.
V. RESPONSIBILITY
The User uses the Site under his/her sole and entire responsibility and undertakes to comply with the provisions hereof, the rules governing activities on the Site and all laws and regulations in force applicable to the User's activities on the Site, through him/her or relating to it. Thus, the User acknowledges that neither XCELLENCE nor any of its subsidiaries nor its partners may be held liable for direct or indirect damages, whatever the causes, origins, natures or consequences, in particular the costs that may arise from the acquisition of products offered on the Site, loss of profits, loss of customers, loss of data and/or programs, resulting from access to or use of the Site or any sites linked to it; or in particular from the interruption, suspension, modification or abandonment of the Site or one of its elements as well as any other loss of intangible property. The sources of information disseminated on the Site are deemed reliable but the site does not guarantee that it is free from defects, errors or omissions. XCELLENCE gives no guarantee, explicit or implicit, and assumes no responsibility relating to the use and interpretation of this information, the contents and services of the Site, which the User expressly acknowledges. Despite regular updates, the Site cannot be held responsible for the modification of administrative and legal provisions occurring after publication. Access to the products and services presented on the Site may be subject to restrictions. Consequently, you must ensure that the law of the country from which the connection is established authorizes you to access the Site. Despite all efforts made, XCELLENCE gives no guarantee on the absence of viruses. XCELLENCE disclaims all liability for any viruses or source codes, programs or files intended to interrupt, restrict, destroy or limit the functionality, or compromise the integrity of any software, computer hardware or means of communication transmitted by or with the pages of the Site or any other website, any content downloaded from the Site or any other website, any newsletter, any publication.
VI. INTELLECTUAL PROPERTY
The Site is the exclusive property of DACIA. The Site constitutes a work of which XCELLENCE is the author within the meaning of articles L111-1 et seq. of the Intellectual Property Code. The design and development of the Site were provided by XCELLENCE. The general structure, texts, images, photographs, sounds, graphics, drawings, slogans, animated sequences with or without sound or any other element making up the Site are the exclusive property of XCELLENCE, of third parties having assigned their rights to XCELLENCE or of third parties having authorized XCELLENCE to use them. Consequently, it is prohibited to copy, modify, create a derivative work, sell, assign, sublicense or transfer any right relating to the software and/or the Site. The brands, logos and other intellectual property rights cited on the Site are registered trademarks. Any total or partial reproduction or representation, any modification or alteration of these brands, logos or any documents published on the Site, without the express authorization of XCELLENCE or their owners, are prohibited within the meaning of Article L. 713-2 of the Intellectual Property Code and would constitute an infringement punishable by Articles L. 335-2 et seq. of the Intellectual Property Code.
VII. PERSONAL INFORMATION
XCELLENCE, the data controller, may collect personal data according to the conditions and purposes determined in its personal data policy. In accordance with the regulations in force, and in particular Regulation No. 2016/679/EU, the User has the right to access, rectify, oppose and delete their personal data by sending a request to Customer Service, taking care to specify their surname, first name and address. The personal data that Users may be required to provide is provided on a voluntary basis. In the event that users do not provide this information, XCELLENCE will not be able to process the corresponding files. For any additional information or complaints, the user may contact the National Commission for Information Technology and Civil Liberties (more information on www.cnil.fr).
VIII. COOKIES
Attentive to the needs of its Users, the Site uses cookies (browser cookies). To learn more, you can refer to the cookie policy.
IX. GENERAL CONDITIONS OF SALE
Any User making a purchase on the Site declares having read and fully accepted the general conditions of sale. To consult them, click here.
X. NEWSLETTERS
Our newsletters are sent by email to Users requesting their subscription via a form. These newsletters are sent by XCELLENCE after the User has subscribed. You can unsubscribe at any time using the link at the bottom of each newsletter.
XI. MODIFICATION AND UPDATE OF THE T&Cs
XCELLENCE reserves the right to modify and update, at any time and without notice, access to the Site and the T&Cs. These modifications and updates are binding on the User as soon as they are published on the Site.
XII. APPLICABLE LAW AND COMPETENT JURISDICTION
French law applies to these T&Cs. In the event of failure to resolve a dispute relating to the use of the Site amicably, the French courts shall have territorial jurisdiction to hear the matter.